I called the company when the Night Angel Deco product did not work with no resolution reached. The problem in a nutshell- They send me defective products- just did not work.
They shipped 3x the amount of product I ordered.. when I wanted to return they said they would send out new products (if I paid shipping and returned the other product). Why in the heck would I want more of a product that does not work!!! ***.
They actually suggested that I give the product to a friend. Why would I give a product that does not work to a friend? ***... All I asked for was a return label and refund for the defective product.
They would not do it. I guess *** me for trustin OnTell! never again!!! china still sells junk!!
No as seen on TV for me!!! Lynn
Product or Service Mentioned: Ontel Products Shipping Service.
Reason of review: many of the above.
Monetary Loss: $85.
Preferred solution: Full refund.
I didn't like: Customer servoce, Product or the customer service, Product, Product and customer service.