Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time

I called the company when the Night Angel Deco product did not work with no resolution reached. The problem in a nutshell- They send me defective products- just did not work.

They shipped 3x the amount of product I ordered.. when I wanted to return they said they would send out new products (if I paid shipping and returned the other product). Why in the heck would I want more of a product that does not work!!! ***.

They actually suggested that I give the product to a friend. Why would I give a product that does not work to a friend? ***... All I asked for was a return label and refund for the defective product.

They would not do it. I guess *** me for trustin OnTell! never again!!! china still sells junk!!

No as seen on TV for me!!! Lynn

Product or Service Mentioned: Ontel Products Shipping Service.

Reason of review: many of the above.

Monetary Loss: $85.

Preferred solution: Full refund.

I didn't like: Customer servoce, Product or the customer service, Product, Product and customer service.

Company wrote 0 public responses to the review from Jul 06, 2017.
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